New layout designed to be more user-friendly
A new look and improved navigation are two of the features now found on Central Hudson’s updated website.
“We’re pleased to debut improved features, as online resources have become one of the most important ways our customers communicate with us,” said Denise D. VanBuren, vice president of public relations.
The new website was designed with customers in mind. “We’ve incorporated information gathered on how our customers use our site, for example the most visited pages, and used online survey feedback in developing the new layout,” said VanBuren.
Central Hudson’s website offers a wide range of self-service options and features, such as:
Online bill payment and electronic billing enrollment;
Signing up for text alerts;
Viewing billing and energy use history;
Providing information on opening and closing accounts;
Obtaining rebates on energy efficiency upgrades;
Reporting power conditions and streetlight outages;
Educational materials for school children;
Electric and natural gas safety information;
Timely topics on electric vehicles, and much more.
Additional improvements are underway. “We are building off this new design to make further enhancements to our site, and we will strive to continue adding new features, services and options going forward,” said VanBuren.