State audit finds few fines
The number of complaints about violations of the do-not-call registry have more than doubled since 2014, according to an audit by the state comptroller, but only one case was referred last year for legal action and few fines collected.
Telemarketers are supposed to check the list, which contains the names of 14 million New York residents, before they make phone solicitations.
The comptroller said that while the number of complaints rose from 217,000 to 454,000 between 2014 and 2017, the number of cases referred by the state Division of Consumer Protection to legal counsel fell from 15 annually to one, and the amount of fines imposed annually fell from $1.9 million to $44,000.
The comptroller pointed to the many vacancies in the division, including its director of investigations and program attorney, and inadequate recordkeeping.Did you find this article useful or informative? Please consider a contribution to support our nonprofit journalism. Our annual appeal has begun! All gifts of up to $1,000 through Dec. 31 will be matched TWICE! Click here for details. We are able to provide this website and our weekly print paper free to the community -- and pay our writers, photographers and editors for their hard work -- because of the generosity of readers like you.