Credits, extensions and grants available
Home Energy Assistance Program: This federal program provides qualified families using electricity or natural gas as their primary heating source a credit of $350 or more. Households that use oil, propane, wood or wood pellets, kerosene, coal or corn are also eligible.
Payment Extension: Provides time to pay bills past the due date.
Deferred Payment: Extends past-due amounts when a customer stays current.
Budget Billing: Avoids seasonal swings in bills by dividing a household’s average annual bill into equal payments. The final payment each year is adjusted up or down to reflect actual usage and market prices.
Good Neighbor Fund: Funded by customers and shareholders, this grant is available after all other forms of assistance are used. The fund also provides credits to qualified military families and veterans.