Study will look at storm response, billing
The state Public Service Commission said last week that it plans to commission a comprehensive audit of the management and operations of Central Hudson focused on its response to a Feb. 4 storm and its billing practices.
Central Hudson said it had upgraded to a new billing system that has caused many customers to not receive regular invoices. The February storm left more than 67,000 customers without power, some for as long as four days.
“It’s high time Central Hudson got the bugs out of its new billing system,” said Jonathan Jacobson, whose district in the New York State Assembly includes Beacon, in a statement. “All winter I have been hearing from constituents who either received an enormously high estimated bill that doesn’t correspond to actual usage or no bill at all for months on end.”